Who is Von Barnes from Pinnacle Properties?
Thu 10:00am 11 Oct 2018Podcast Audio
The story of Von Barnes starts at Seventeen Mile Rocks, a suburb in Brisbane. She tells stories of how sales seem to come so naturally for her. Von's best memories of her father, a former stamp salesman, are what encouraged her greatly to live a life in sales. Von's father sold stamps everywhere, he was friendly, warm, and he liked people. His example is exactly what Von took up when she started in sales.
Sales is about the people, Von says. Doing service and connecting with people is what she loves to do most. Von sees every sales opportunity as a chance to care about people. When she was younger, she used to be a waitress. She looked at that job, as in every job she had, as a sales job. She learned early about the importance of listening to what the people wanted in order to make a genuine sale.
When she finally started in real estate, she admitted she wasn't the bravest. Von prayed a lot. As she moved from one franchise to another, eventually she felt restricted, constricted. She started seeing that she was losing a little of herself; her heart, her integrity, her care factor. So she started a firm of her own so she could do things her way. Von wanted to build a place where she could care for clients deeply, she established Pinnacle Properties.
Von even shares a story about a client she had at Pinnacle, a man who lived for 40 years in his house and is looking to move to a better one after all these years. Von understood the connection this man had with the property and worked for up to six months, having coffee and cake with him, and slowly changing the house in preparation for a sale.
What's different about von and Pinnacle Properties' way of doing things is that they treasure connections. Pinnacle does a complete service; putting up the house in the market, making the house look great for potential buyers, she's even there to pop open the champagne after a successful sale.
Pinnacle understands that selling property is selling one's biggest asset, one's biggest emotional possession. And Von sees to it that she holds the hand of every client through every step of the journey. Be warned, working with Von has a caveat; if she can't hug you, she can't work with you. Heart, integrity, and the care factor; that's the Von Barnes story.
Meet our resident experts
Robert King
Accountant
Robert is a fully qualified Chartered Accountant, Registered Tax Agent & Xero Guru. He spends his time helping clients through all stages of the business cycle from setting up a business through to its eventual sale.
Laura Sillano
Mortgage Lending
Laura is a Residential Mortgage Broker with over 11 years experience. She is passionate about educating her clients about their options, and provides mortgage lending advice that is grounded by life experience.
Helen Baker
Financial Planning
Helen Baker, founder of On Your Own Two Feet, is an experienced financial adviser and firmly believes in the benefits of having a strong team of professionals to underpin your financial foundations.
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