To learn more about our Health and Hygiene policy in response to COVID-19, see details.

eCentral Business Show©

Valuable insights from business experts.


The core elements of trust - Greg Pritchard on eCentral Business Show

Mon 10:00am 02 Mar 2020
Podcast Audio

Greg Pritchard again joins us at the eCentral Business Show to discuss one of the mentors who have helped define the businessman Greg is today. Using this example, Greg breaks down three of the core elements of leadership: caring about people, caring about results, and forming friendships with your employees without becoming overly friendly.

When you care about the people around you, it can reward your business. Greg explains how often the leader in question stopped to help those around him. He once stopped in the street to help a passerby, he always did his best to build up his employees and reward their efforts, and though he is now retired, he currently volunteers at an aged living facility. If you extend these kindnesses to your own employees, then the morale of your business will soar, though you must continue to ensure you strive to achieve tangible results.

Seeking results is another element of great leadership. After all, results are ultimately important, as they are keeping the business plugging forward and putting meals on people's tables. Rewarding your employees with your time and praise for achieving results is an excellent way to encourage self-improvement within your business. An employees improvement is, of course, mutually beneficial: if you show you don't expect perfection, but that you care about them improving as an individual, then you will see them deliver results. However, it is essential that you build boundaries in your relationships with your employees.

It is equally important to make tough decisions as it to reward good behaviour. While rewarding and developing your employees has positive effects on your business, it is crucial you don't let anyone take advantage of that system. However, you must ensure your employees feel comfortable holding you accountable as well. When everyone trusts each other, the business runs smoothly, and you see large-scale results.
Businesses are made from people, and if your business trusts you, it will flourish. To see these improvements yourself, simply implement three of the core elements of leadership highlighted by Greg Pritchard from LeadnEdge Consulting. You may contact Greg at 0411 671 030, or visit his LinkedIn page, https://www.linkedin.com/in/gregpritchard1/.


Greg Pritchard

Meet our resident experts

Robert King

Robert King

Accountant

Robert is a fully qualified Chartered Accountant, Registered Tax Agent & Xero Guru. He spends his time helping clients through all stages of the business cycle from setting up a business through to its eventual sale.

Laura Sillano

Laura Sillano

Mortgage Lending

Laura is a Residential Mortgage Broker with over 11 years experience. She is passionate about educating her clients about their options, and provides mortgage lending advice that is grounded by life experience.

Helen Baker

Helen Baker

Financial Planning

Helen Baker, founder of On Your Own Two Feet, is an experienced financial adviser and firmly believes in the benefits of having a strong team of professionals to underpin your financial foundations.



Other Episodes

Greg Pritchard

The natural laws of trust - Greg Pritchard on the eCentral Business Show

Mon 09 Mar 2020

For the final segment of this four-part mini-series on the eCentral Business Show, Greg Pritchard spoke about the natural laws of trust. Trust can only be developed by nurturing relationships, and it  ...

More


Greg Pritchard

The value of truly listening - Greg Pritchard on the eCentral Business Show

Mon 24 Feb 2020

When you actively listen to other people, then you can better understand what they are saying. If you fail to listen in a conversation, then that discussion may begin to feel one-sided. To ensure the  ...

More


Greg Pritchard

Speaking with inclusion - Greg Pritchard on the eCentral Business Show

Mon 17 Feb 2020

Speaking with inclusion means speaking with intention. Every conversation you have has a purpose, whether you're trying to convey meaning or understand something new. These conversations can also deve ...

More




Christmas is coming with Laura Sillano, Pod Financial

Mon 24 Dec 2018

Christmas is here! Is it already too late to buy a home? To help bring in the Christmas cheer is Pod Financial's Laura Sillano.

#Christmas #Holidays #MortgageBroker #PropertyInvestment #LauraSillano #PodFinancial #eCentral

More




Why should I choose an interest only mortgage? Laura Sillano, Pod Financial

Sat 08 Dec 2018

Is there a sure-fire way to get around loans easier? The award-winning Laura Sillano is eCentral's resident expert mortgage broker, and in this episode, she gives us a thinker. Should you consider an interest-only mortgage? This is worth listening to.

#InterestOnly #Mortgage #MortgageBroker #LauraSillano #PodFinancial #eCentral

More




How much should I borrow? Laura Sillano, Pod Financial

Fri 30 Nov 2018

How much should you borrow? Is that the right question to ask? eCentral's resident expert mortgage broker Laura Sillano draws expectations and hands us the reality of lending.

#MortgageBroker #FinancialPlanning #Lending #LauraSillano #PodFinancial #eCentral

More


digital marketing

Are online mortgage calculators accurate? Laura Sillano, Pod Financial

Fri 23 Nov 2018

Online mortgage calculators could bring instant results and gratification. Going through the complications of one's finances, however, could get too real, too quickly. Our resident expert mortgage lender, the award-winning Laura Sillano helps make sense of these complications.

#OnlineMortgageCalculator #MortgageBroker #LauraSillano #PodFinancial #eCentral

More




How do mortgage brokers calculate living expenses? Laura Sillano, Pod Financial

Fri 16 Nov 2018

The award-winning Laura Sillano is the eCentral Business Show's resident expert mortgage broker. Laura gives insider insight on how lenders come to accept or reject loan applications, starting with your everyday living expenses.

#MortgageBroker #Lender #PropertyInvestment #Finance #LauraSillano #PodFinancial #eCentral

More




I am separating and I want to keep the family home - Laura Sillano, Pod Financial

Fri 09 Nov 2018

Separation and relationship breakdowns are incredibly tough times for any family - learn what it means to keep the family home should this occur. Laura Sillano of Pod Financial joins John Nayler on the eCentral Business Show to help enlighten us further.

More




What do Compliance Water Services do?

Wed 07 Nov 2018

If you or your business possesses any sort of water system, it's imperative to check for Legionella. Learn more about Legionella with Andrew and Jonathan of Compliance Water Services.

More




How to minimise the risk of Legionella? Compliance Water Services

Thu 01 Nov 2018

Legionella is a real risk present in many establishments across Australia, is there a way to avoid these risks? Passionate specialists Andrew and Jon from Compliance Water Services shares some good insight.

#Legionella #LegionnairesDisease #ComplianceWaterServices #AndrewClifford #JonathonMutch

More




Michelle Reeve, Waterlily - Success

Wed 31 Oct 2018

A true Queensland success story of tenacity, passion and dedication to her craft - Waterlily skin, body and spa products.

More


Testimonials

What business leaders say about eCentral

"... consistently impressed with quality software"

... continuously and consistently impressed with quality software systems, web site design and now digital marketing. Key to the success in the past two years eCentral assisted us with their reputation management service that has positioned us as one of the most highly rated and recognised conveyancing practises in Queensland.

John Horrocks
River City Conveyancing

... placed us in an enviable position...

eCentral's involvement with Cumberland Charter Yachts since 1998 has always resulted in quality results, return on investment and systems supporting the business and operational processes. eCentral's engagement consistently operated with integrity and close adherence to our operational and business goals. The web site, software and supporting marketing advice has placed us in an enviable position in the view of market contemporaries.

Charlie Preen
Cumberland Charter Yachts

Great product, great service within great time

The eCentral team were clear and precise with executing my website, branding and marketing needs. They were on time, on price and fit perfectly the vision I set out for. John is a completely professional and emapthic person who I would highly recommend for any business looking to improve their digital marketing and systems.

Andrea
Coffee Service Packaging