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eCentral features sms enquiry messaging

SMS Online Enquiry Feature


Wed 29 Jan 2020

As eCentral constantly innovates as Marketing Managers, we have found another feature to add to our client's digital engagement strategy when it comes to online enquiries.

Our clients have given us feedback in regards to email enquiries through their website form. They have said that it is frequently a dead-end and that it is difficult to contact the customer or impossible, as they only wish to have an email response in the first instance. So...we have listened and acted to ensure our clients have all the necessary tools to engage their business prospects.

As we know, personal contact by phone is by far the more effective and personalised way to contact a prospective customer.  To assist the likelihood that a prospective customer will pick up the phone, our enquiry process not only sends an email thank you, it also sends an SMS text message.

Text messages are immediately more personal and we ensure that the friendly message will be well received, plus it includes the number the prospective customer can expect a call from.  At eCentral we continue to explore and innovate features for our client's business.

If you would like Marketing Managers that listen to your business needs and then action, then call eCentral on 0407 15 13 11. We work with you!


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Testimonial

What business leaders have to say about eCentral

"... to a site that is user friendly, produces fantastic results"

We have been working with eCentral for over a year now ...and will continue to use his services indefinitely due the complete satisfaction we have in this arrangement. They have taken us from a web site that was hard to manage and invisible to a site that is user friendly, produces fantastic results in terms of direct business...they have placed us into top 5 positions ...and I can now see the steps they took to grow our understanding, knowledge and then take the steps to grow our online success. Can't recommend them highly enough.

Shane McNally
Whitehaven Xpress

You might ask, why do John's web designs work so well?

No matter how clever in an IT sense web developers may be, if they don’t understand the basic principle that web sites are a business’s window to the world and should convert information into revenue, they aren’t of much value. For these reasons, I have immense respect for John Nayler and his knowledge and skills and highly recommend him to anyone who may be thinking of engaging his services.

Brownie
Coastwatch

eCentral consistently delivered software systems that sustained our growth and the need for bespoke software to support the business model.

The simplicity of the systems and software enabled staff to proceed with minimal training while delivering reports integral to the management of the business. By the time the systems were built, eCentral had gone on to construct a Trust Accounting System which was fully integrated with the rest of the application set streamlining our workflow significantly and providing substantial cost saving due to efficient work processes. For an IT consultant, John has a unique capacity to interrogate the processes within the business and understand the business drivers. His solutions were always with our specific business outcomes in mind. I have, in over 40 years in business, found this to be a very rare combination. I highly recommend the software development capabilities of John Nayler and eCentral.

Don Horsfall
Conveyancing Works Solicitors

Contact Us

Call eCentral Principal John Nayler on 0407 15 13 11

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